Terms and Condition
Table of contents
Limitation of Liability
AstraTech's liability is limited to the amount paid by the client for the services in question, and it will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or use, except in cases of gross negligence, willful misconduct, or fraud.
Licensing Policy
AstraTech's licensing policy outlines the terms and conditions under which its software and services can be used. Users must obtain appropriate licenses for each product, and usage is restricted to the terms specified in the license agreement. Unauthorized use, reproduction, or distribution of Astratech's software is prohibited. Licenses are typically non-transferable, and any breach of the licensing terms may result in termination of the license and potential legal action.
Product Compatibility
AstraTech ensures that its products are compatible with a wide range of operating systems, platforms, and third-party applications commonly used in the industry. Detailed compatibility information, including supported versions and required system configurations, is provided in the product documentation and on the Astratech website. Users are encouraged to review these requirements before installation to ensure optimal performance and to contact Astratech support for any specific compatibility concerns.
Delivery
AstraTech's delivery policy ensures that products and services are provided to clients promptly and efficiently. Software products are typically delivered electronically via download links and activation keys, while physical products are shipped through reputable carriers with tracking information provided. Delivery timelines are outlined in the order confirmation and vary based on the product and client's location. Astratech is committed to meeting delivery deadlines and will communicate any potential delays promptly.
Ownership
AstraTech retains ownership of all intellectual property rights related to its products and services, including software, documentation, and any updates or enhancements. Clients are granted a license to use the products and services as specified in the licensing agreement, but they do not acquire any ownership rights. Unauthorized use, copying, or distribution of Astratech's intellectual property is prohibited and may result in termination of the license and legal action.
Browser Compatibility
AstraTech ensures that its web-based applications and services are compatible with major browsers, including the latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. Compatibility with older browser versions may be limited, and users are encouraged to update their browsers to the latest versions for optimal performance and security. Detailed information on supported browsers and any specific requirements or limitations can be found in the product documentation and on the Astratech website.
Updates
AstraTech provides regular updates to its products and services to enhance functionality, improve security, and fix any identified issues. These updates may include new features, performance improvements, and bug fixes. Clients are notified of available updates through email or in-application notifications. It is recommended to install updates promptly to ensure the best performance and security. Some updates may be automatic, while others may require manual installation. Detailed instructions for applying updates are provided in the product documentation and on the Astratech website.
Email & Newsletter
AstraTech offers an email and newsletter service to keep clients and stakeholders informed about the latest product updates, industry news, events, and special offers. Subscribers can sign up through the Astratech website and can choose the types of information they wish to receive. The email and newsletter content is curated to provide valuable insights and updates relevant to the subscribers' interests. Subscribers can unsubscribe at any time by following the instructions provided in the emails or through their account settings on the Astratech website. Astratech is committed to protecting subscribers' privacy and will not share their email addresses with third parties without consent.
License Agreement
The AstraTech License Agreement grants clients a non-exclusive, non-transferable license to use its software solely for internal business purposes, subject to specified user or device limits. Clients may not modify, reverse engineer, or distribute the software without authorization, ensuring compliance with usage restrictions outlined to maintain the integrity and proprietary nature of Astratech's products.
Severability
Severability in the context of AstraTech's legal agreements ensures that if any provision of the contract is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. This clause allows the agreement to remain in effect to the fullest extent possible, despite the invalidity of any specific provision, thereby safeguarding the overall integrity of the contract and the parties' respective rights and obligations.